We currently ship to addresses within the United States only, via USPS. We do not ship internationally at this time.

Shipping is FREE on orders of $35 and up. For orders under $35, USPS shipping rates are calculated at checkout based on the shipping method you choose.

Orders are processed within 3 to 5 business days (excluding weekends and holidays). Once shipped, delivery within the U.S. usually takes 3 to 7 days depending on the shipping method. Holidays and limited edition launches may add a little extra time, so order holiday gifts early.

Please contact us within 1 hour of placing your order. Once a tracking number has been created, orders can't be changed or canceled.

You'll receive a tracking number by email once your order ships. You can track it anytime at USPS.com.

Check around your door and with neighbors first. Lipgloss Universe is not responsible for lost or stolen packages. Please contact USPS at 1-800-ASK-USPS (1-800-275-8777) to file a claim. Insurance claims can be opened for Priority Mail or Express Mail shipments only.

Please double-check your shipping address at checkout. If a package is returned to us as undeliverable or unclaimed, we will issue a store credit for your order subtotal (not including shipping) instead of reshipping.

Yes! Add a note in your cart before checkout and we'll include it with your order.

We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay and Amazon Pay.

Join the Glossiverse email list at the bottom of any page to get 10% off your first order, plus early access to new drops and restocks.

For sanitary reasons, all sales of glosses and lip products are final. We cannot accept returns, exchanges or refunds. We follow strict hygiene standards to keep every customer safe.

Please email us at info@lipglossuniverse.com with your order number and a photo of the item, and our team will review it.

Yes. Each listing is sold per piece unless it is clearly labeled as a bundle, set or scoop.

We hand-pick affordable lip care from brands like Starry, Broadway Vita, Nicka K, Beauty Treats, Amuse, S.he Makeup, Max, Italia Deluxe, Romantic Beauty and more, plus our own Lipgloss Universe bundles and pom pom gloss keychains.

It depends on the product. We carry several brands and their formulas vary, so not every product is vegan. When a brand states that a product is vegan or cruelty-free, we note it on that product's page. Have a question about a specific product? Ask us before you order.

Cosmic Scoops are our mystery lip care bundles. Each scoop is hand-packed with a surprise mix of glosses, lip oils, balms, scrubs, plumpers and more, and no two are alike. Choose your size: MiniStar (8 pieces), GalaxyGlow (15), LunarLuxe (22), CosmicCrush (30), StarLux (40) or UniverseElite (55). Shop Cosmic Scoops.

Yes. Add a note at checkout listing any ingredients or scents to avoid and we'll pack your scoop around it. Please also check each product's listing for ingredients.

Yes! Our bundles and Cosmic Scoops are perfect for birthdays, bridal showers and goodie bags. See our Party Favors & Bulk Bundles.

We restock popular glosses often. Join our email list to hear about restocks first, or check our Back in Stock collection.

Yes, you can find us on Etsy as LipglossUniverse too. Shopping here on our website gets you our email perks, free shipping on $35+ and the full Cosmic Scoops lineup.

Yes! Learn how to join on our Brand Ambassador page.

Email us at info@lipglossuniverse.com or use the form on our Contact Us page. Please include your order number for the fastest reply. Customer care hours are Monday to Saturday, 9 AM to 1 PM (closed Sundays and holidays).